Privacy Policy

1. Introduction

Welcome to the WiSER website ("Website"). We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. WiSER acknowledges and respects your right to privacy and is committed to protecting and safeguarding your data that we use in compliance with applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

2. Information We Collect

• Personal Information: Name, email address, phone number, and any other information you provide when filling out forms on our Website.
• Technical Information: IP address, browser type, operating system, and access times.
• Usage Data: Information about your interactions with our Website.
• Geolocation Data: Collected with your consent.

3. How We Use Your Information

• To provide and maintain our Website and services.
• To respond to your inquiries and provide customer support.
• To send promotional communications (with your consent).
• To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:
• Consent.
• Performance of a contract.
• Legitimate interests, such as improving our services.
• Legal obligations.

5. Data Sharing and Disclosure

We may share your information
• With third-party service providers who assist us in operating our Website.
• To comply with legal obligations or respond to lawful requests.
• If required, with consent or as permitted by law.

6. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Under UAE Data Protection Law and applicable international laws, you have the right to:
• Access and obtain a copy of your data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Object to or restrict processing.
• Withdraw consent at any time.

To exercise these rights, contact us at wiser@masdar.ae

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

9. Data Transfers

If your data is transferred outside the UAE, we ensure appropriate safeguards are in place in compliance with applicable laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Significant changes will be communicated to you via our Website or other channels.
Contact Us For any questions or concerns, please contact us at wiser@masdar.ae